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Technical Support

  • After Uploading, Records Not Appearing Online
  • Error #1238 No PARAMETER statement is found HTTPINTERFACE._ICHILKATHTTPEVENTS_BEGINSEND
  • Error #1440 OLE exception error. Exception code c0000005, OLE object may be corrupt.
  • Error #1705: File access is denied c:\pp5\webexport\data.zip
  • Error #1733 Class definition chilkat_9_5-0.http is not found
  • Error #1925 Unknown member IK6COMMON.FRMPASTPERFECTONLINE
  • OLE Error code 0x80040154: Class not found OLE object is being ignored
  • OLE error code 0x8007000e: Not enough storage is available to complete this operation
  • I don’t see the “Include in Web Export” checkbox at the bottom of my catalog records.
  • I am having trouble logging into IMS.
  • My PPO upload takes too long. How can I make it quicker?
  • My Advanced Search isn't giving the results I want. How do I fix it?
  • Unable to Generate Stylized Thumbnails
  • Problem Images at the end of the Create Files process
  • Why are my PPO Links files disappearing?

If you have any questions, please contact our Support Office at 1‑800‑562‑6080 or email support@museumsoftware.com. Thank you for using PastPerfect!

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