PastPerfect 5.0 & PastPerfect 4.0
General Questions
- How can we work on PastPerfect from off-site storage or a home computer?
- PastPerfect Backup Recommendations
- How do I import data from Excel into PastPerfect?
- How do I send email from PastPerfect?
- How do I use the Query function?
- Query Condition Explanations
Collection Management Questions
- Field Descriptions
- Can I print blank Data Entry forms to do my cataloging on paper first?
- How do I utilize Keyword Searching?
- How do I move a record from one catalog to another within PastPerfect?
- What is the difference between Alphabetical and Numeric sorting?
- What can I do with a Catalog List?
Contact Management Questions - General
- How should I enter businesses/companies in PastPerfect as Contacts?
- What is Batch Processing?
- What is the best way to enter couples into Contacts?
- How do I merge duplicate Contact records?
- How to Handle Deceased Contacts
- How do I set up fiscal years in PastPerfect?
Contact Management Questions - Donations & Campaigns
- How do I set up the Default Donation Fund Thank You Letter?
- How do I create a Fund and compose a Donation Fund Thank You Letter?
- How do I set up a campaign?
- How do I enter a pledge?
- How can I get a list of all of the donations for a particular fund or campaign?
- How do I customize Pledge Thank You and Payment Reminder Letters for a specific Campaign?
Contact Management Questions - Lists & Mailings
- Can I get a list of Current Memberships from a date in the past?
- How can I find out what Contact records show up on my Fixed Lists?
- How do I add fields to my Contact List Search Results?
- How do I narrow down a Contact List?
- Filter Statement Basics
- How do I sort Contact Lists by zip code?
Contact Management Questions - Membership
- What is the difference between Active Memberships and Current Memberships?
- How do I make a member Active or Inactive?
- How do I enter a dues receipt?
- How do I enter a complimentary membership?
- How can I see the memberships that expire within a certain date range without creating a Contact list or report?
- How can I query members whose Paid Thru date is between two dates?
Technical Support - General
- How do I check my network throughput speed to see if it meets the 100 Mbps(Mega bits per second) requirement?
- I forgot my PastPerfect 5.0/PastPerfect 4.0 password
- PastPerfect stops responding shortly after opening the program.
- Excel/HTML is dropping leading zeros for Zip Codes
- I locked myself out of security...
- How to use FTP to send files to the PastPerfect support office
Technical Support - Installation
- How do I get a free update for my PastPerfect program?
- Can we run PastPerfect on a wireless network?
- Moving PastPerfect to a new computer or Reinstalling PastPerfect
- What permissions and network requirements do we need to run PastPerfect in a network environment?
- Does PastPerfect run on Windows 7, Windows 8/8.1, Windows 10, or Windows 11?
- What are the system requirements for PastPerfect?
Technical Support - Errors
- Reindex Warning! It appears that another user on the network is reindexing PastPerfect…
- Data files cannot be located
- Error No: 1104 Error reading file
- Warning: there has been a backup failure
- A minor error occurred but the backup file was created anyway
- The PastPerfect program on this computer is version... which is older than the dataset which is version... OR The program is not the same version as the dataset.